I’m Having Trouble Checking Out

If you are having trouble with checking out on Newlabel, the issue could fall under two categories:

Error While Trying to Check Out

If you are having a problem while trying to check out, you may want to check your Billing and Shipping information. If everything looks correct to you, contact Newlabel support for additional help.

If there seems to be a problem with your PayPal, it’s suggested you reach out to PayPal.

Order Still Processing

If you get the notification that your order is still processing, it means that your order is being screened by a third party partner. This is to ensure all orders are legitimate and protected from possible fraud. You should receive an email within 72 hours on the decision.

If you see a charge on your card while your order is being reviewed, it is simply a place holder and you will not be charged until everything is cleared.

If you still are having issues with checking out, contact the Newlabel support team.