What happens if your account is suspended? If you have violated the Newlabel Terms of Use, Newlabel reverse the right to suspend your account. Which, could result in limited buying and selling or the removal of a shop from search.

If your account is suspended, you can’t:

  • You can no longer place orders
  • You can’t receive new orders
  • You cannot cancel orders

You can, however; still be able to view your account, as well as respond to Messages.

How Can I Unsuspend My Account?

If your account is suspended, you will receive an email detailing why your account has been suspended. If you did not receive an email, check either your spam or junk folder to see if your email has gone there instead.

If you have further questions, reach out to the Newlabel Support team for additional assistance.